Pet care in San Salvador, La Libertad, and Santa Ana. Message us to ask about availability.

FREQUENTLY ASKED QUESTIONS

Let's take a moment
to talk it through.

What families ask us most before taking the first step.

Which pets do you care for?

Our initial services are designed for dogs and cats. Before confirming any care, we'll learn about their needs and check whether we can meet them.

Will the care take place at my home?

Almost always: visits, companionship, travel care and cat visits happen at your home. Walks and transport start from there. We'll agree on what each service includes with you.

Are you vets? Do you give vaccines?

No. We are pet carers: we don't diagnose, prescribe, vaccinate or give injections. What we do is take them to their appointment with their trusted vet and remind you before every vaccine or deworming.

Can you give them their medication?

Only oral medication, such as pills or syrup, with their vet’s prescription and your signed authorization. Any other treatment is given by their vet.

What happens if they get sick while in your care?

We let you know right away and, with your authorization, take them to their vet or to an emergency clinic. That's why we ask for their vet's details and an emergency contact before we start.

What extras can I add?

Baths at home and brushing, washing bowls and beds, buying and delivering food and litter, and a daily report with photos and video. They can be added to any service.

Which areas do you cover?

We mainly work in San Salvador, La Libertad, and Santa Ana, El Salvador. If you're in another municipality or department, send us your location and we'll check whether we can help.

How much does pet care cost?

Prices depend on the service, duration and location. Tell us what you need through our contact page and we'll share a proposal.

Will I get updates about their day?

Our services include updates about the activities and anything you should know from each visit. We'll agree on the format and frequency with each family.

Can I book already?

We're still opening our schedule. Message us to ask; a conversation does not confirm a booking or availability until we agree on a date and time.

What information should I have ready?

For an initial inquiry, we just need your name, your pet's name, your area and an idea of the support you need. We'll discuss their routine before confirming any care.

How does the contact form work?

Fill in the details, review the message and choose WhatsApp or email when available. You finish sending it in the app you choose; preparing a message does not send it automatically.

Is my form information stored?

The form prepares your inquiry in your browser. This website does not save a record of those fields or send them as you fill them in. When you continue in WhatsApp or email, that app handles the message.

LET'S START WITH A CONVERSATION

Every pet brings their own questions.

If there is anything else you'd like to share, let's prepare your inquiry.

Prepare my inquiry

We serve San Salvador, La Libertad, and Santa Ana. An inquiry does not confirm a booking.

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